If a soft or crisp exterior is desired selecting the proper baking pan is paramount. For a soft exterior, use an 8- or 9-inch pan or oven-proof skillet (preferably cast iron) where the biscuits will nestle together snugly, creating the soft exterior while baking.
For a crisp exterior, select a baking sheet where the biscuits can be placed wider apart, allowing air to circulate and creating a crisper exterior, and brush the pan with butter.